Bathroom Faucet: Leaking Around the Base of the Faucet
Faucet Symptom-The bathroom faucet is leaking water around the base of the faucet . When the handle is turned on the water puddles around the faucet base.
Recommended Solution-Water can leak from various areas. A handle leak can puddle onto the base plate (escutcheon) making it appear to be a leak at the base of the faucet. You will want to confirm the water on the base plate (escutcheon) is not a handle leak. You can test for a handle leak by wrapping a paper towel around the handle and turning on the faucet. If the faucet is leaking from the handle, See article Bathroom Faucet: Leaking Around the Handle of the Faucet.
If the faucet is leaking around the base of the faucet:
Frequently Asked Questions-
"How do I determine which parts I need?"
"Are my parts under warranty"- Moen has a faucet warranty and a parts warranty. To view the full warranty, see Moen.com.
"Can I purchase my parts at my local home center?" - No, however, they are available to purchase directly through Moen.com or by calling 1-800-BUY-MOEN.
"How do I repair my parts?"- For additional information on Moen products visit solutions.moen.com and select the type of product you are repairing. The guide will contain repair details, troubleshooting and specific information on assembling handles associated with that style of product.