Kitchen Faucet: Leaking Around The Base

Faucet Symptom-The kitchen faucet is leaking water around the base of the faucet . When the handle is turned on the water puddles around the faucet base.

Recommended Solution-Water can leak from various areas. A handle leak can puddle onto the base plate (escutcheon) making it appear to be a leak at the base of the faucet. You will want to confirm the water on the base plate (escutcheon) is not a handle leak. You can test for a handle leak by wrapping a paper towel around the handle and turning on the faucet. If the faucet is leaking from the handle, See article Kitchen Faucet: Leaking Around The Handle.

If the faucet is leaking around the base of the faucet:

• If you have a single handle faucet with a side spray, you will need to replace the faucets O-rings and  diverter.
• If you have a single handle faucets without a side spray, you will need to replace the faucets O-rings.
• If you have a two handle kitchen faucet, you will need to replace the faucets O-rings.
• If you have a faucet with a pullout wand, confirm that the spray wand and pullout hose connection is tight. If it is still leaking, contact us at Moen.com or by calling 1-800-BUY-MOEN.
• If you have a faucet with a pulldown wand, contact us at Moen.com or by calling 1-800-BUY-MOEN.

Frequently Asked Questions-

"How do I determine which parts I need?"

• "I have my model number"- If you have your model number you can access replacement parts on Moen.com
• "I have no information"- You can identify your full faucet and replacement parts by visiting the Identify my Product page on Moen.com, or you can contact us at 1-800-BUY-MOEN.

"Are my parts under warranty"- Moen has a faucet warranty and a parts warranty. To view the full warranty, see Moen.com.

"Can I purchase my parts at my local home center?" - No, however, they are available to purchase directly through Moen.com or by calling 1-800-BUY-MOEN.

"How do I repair my parts?"- For additional information on Moen products visit solutions.moen.com and select the type of product you are repairing. The guide will contain repair details, troubleshooting and specific information on assembling handles associated with that style of product.