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Moen Solutions

What if Flo Smart Water Monitor and Shutoff doesn't detect a leak? What happens when Flo Smart Water Monitor and Shutoff malfunctions and I don't have FloProtect?

This article includes detailed information on the: 

  • Flo by Moen app, also known as the Smart Water Network app or the Moen Smart Water app 
  • Flo Smart Water Monitor and Shutoff, also known as the Flo by Moen Water Shutoff 

The Flo Smart Water Monitor and Shutoff is a proven system for significantly reducing the likelihood of catastrophic water damage by proactively looking for and reporting early signs of a potential leak or vulnerability. Though it’s possible some water damage may occur, the Flo Smart Water Monitor and Shutoff helps detect a leak before more serious damage occurs. We recommend homeowners view their Flo by Moen app as an extension of their security system and treat the alerts accordingly.