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Moen Solutions

What is Flo Smart Water Monitor and Shutoff?

The Flo Shutoff is an innovative device installed directly on your water line that monitors for leaks and immediately takes action to help prevent them. When the Flo device detects leaks, it will notify you and if you do not respond within 5 minutes, it can turn off the water supply to your house in order to prevent catastrophic leaks. 

Flo decreases water damage claims by 96% and 60% of homeowners have been notified of a leak within the first 30 days of installation that they did not even know about. 

FloSense 

FloSense Technology uses artificial intelligence to analyze and understand your water usage patterns for more precise leak protection. As it gets to know your home's typical usage, FloSense™ builds on expanding knowledge to identify when there are irregularities or inconsistencies and quickly alert you of a potential leak. 

 

MicroLeak 

MicroLeak Technology runs daily leak tests to proactively identify small leaks that often go undetected. Flo Smart Water Monitor and Shutoff’s proprietary technology can detect leaks, some as small as a drop per minute, anywhere in the water supply system. This is critical to protecting the home because these leaks are often early indicators of vulnerabilities in pipes, fixtures or appliances that eventually lead to catastrophic water damage 

 

FloDetect 

FloDetect is a fixture detection system which couples generic fixture data with learned fixture usage behaviors on a given home. It attempts to identify each instance of water usage by fixture TYPE. That is, not down to the individual fixture (toilet 1 vs toilet 2) but toilets vs appliance vs showers/baths, etc.  

 

Controlling Your Flo Smart Water Monitor and Shutoff 
Moen Smart Water Network App 

You can monitor and control your water from the Moen Smart Water App. In the app you can turn your home’s water on or off, set your device mode, view your water usage, view real time alerts and fine tune your Flo. The alerts received will be about high water usage, unusual flow rates and freeze warnings, so you can quickly dismiss or address potential leaks. 

User.Meetflo.com 

This is also known as the User Portal. You would type user.meetflo.com into your browser to access this site. You can do many of the same things that you can in the App, but the features are not as robust. This mainly serves as a site to go to so you can have some control over your Flo device in case you have lost your phone.  

 

To see a break down of the specific things you can do in each, see article titled What Can I Do on the App vs user.meetflo.com