What is an Alert?

An alert is a notification from Flo sent to a User. The alerts can be critical in nature, warnings, or simply system notifications. Alerts can be sent via push notification, text, email, or via phone calls from Flo Support. You can access your alerts via your Moen Smart Water Network App or User Portal. To access Alerts from your Moen Smart Water Network App , go to the Alert Notifications menu, or click on a pending alert from your Dashboard.