What Can I Do in the App vs user.meetflo.com?
You can do many of the same things on both the app and in the browser, however there are some tasks you can only complete on one or the other. This is a handy list to refer back to if you are unsure.
View the How To articles for step by step instructions on how to find and/or perform these functions.
Administrative: |
|
Task |
User.meetflo.com |
Moen Smart Water Network App |
|---|---|---|
|
Update Name, Address, Phone Number |
No |
Yes |
|
Update Email |
No |
No |
|
Update Password |
Yes |
Yes |
|
Reset Password |
Yes |
Yes |
|
Create/Delete Account |
No |
Yes |
|
View Device ID/SN |
Yes |
Yes |
|
View Firmware Version |
No |
Yes |
|
Change Device Nickname |
No |
Yes |
|
Update Home Traits |
Yes |
Yes |
|
Create Additional Locations |
No |
Yes |
Metric or Imperial: |
|
Task |
User.meetflo.com |
Moen Smart Water Network App |
|---|---|---|
|
View Data in Imperial |
Yes |
Yes |
|
View Data in Metric Units |
No |
Yes |
|
Switch Between Imperial & Metric |
No |
Yes |
Link/Unlink/Pair: |
|
Task |
User.meetflo.com |
Moen Smart Water Network App |
|---|---|---|
|
Download Device QR Code |
Yes |
No |
|
Pair: Smart Leak Detector, Smart Water Monitor and Shutoff |
No |
Yes |
|
Perform Network Change |
No |
Yes |
|
Unlink Device |
No |
Yes |
|
Link to Google Home or Alexa |
No |
Yes |
Control your Device: |
|
Task |
User.meetflo.com |
Moen Smart Water Network App |
|---|---|---|
|
Run Manual MicroLeak Test |
Yes |
Yes |
|
Remotely Turn Water On/Off |
Yes |
Yes |
|
View/Clear Pending Alerts |
Yes |
Yes |
|
Restart Device |
No |
Yes |
Adjust Flo Device Settings/Train Device: |
|
Task |
User.meetflo.com |
Moen Smart Water Network App |
|---|---|---|
|
Change System Modes (Home, Away, Sleep) |
Yes |
Yes |
|
Manual Override- Create, View, Edit |
No |
Yes |
|
Small Drip Notification Sensitivity |
Yes |
Yes |
|
MicroLeak Test: Adjust Daily Number of MicroLeak Tests, adjust MicroLeak Test Time, or Disable MicroLeak Test |
No |
Yes |
|
Edit Usage Goals |
Yes |
Yes |
|
FloSense/Shutoff Sensitivity |
No |
Yes |
|
Provide Usage by Fixture Feedback |
No |
Yes |
View Water Data: |
|
Task |
User.meetflo.com |
Moen Smart Water Network App |
|---|---|---|
|
Activity Log History |
Yes |
Yes |
|
Usage by Fixture |
Yes |
Yes |
|
Real-time Pressure & Flow Rate |
Yes |
Yes |
|
Total Consumption: Hourly Today, Hourly Last 24hrs, This Week, Last 28 Days, Last 12 Months |
Yes |
No |
|
Pressure Trends: Last 24 hrs, Last 7 days, Real-Time |
No |
Yes |
|
Flow Rate Trends: Last 24 hrs, Last 7 days, Real-Time |
No |
Yes |
|
Temperature Trends: Last 24 hrs, Last 7 days, Real-time |
No |
Yes |
|
Average Pressure: Hourly Today, Hourly Last 24 hrs, This Week, Last 28 days, Last 12 months, Custom Date Range, Download Average Pressure Data |
Yes |
No |
|
Average Temperature: Hourly Today, Hourly Last 24 hrs, This Week, Last 28 days, Last 12 months, Custom Date Range, Download Average Temperature Data |
Yes |
No |
Notifications: |
|
Task |
User.meetflo.com |
Moen Smart Water Network App |
|---|---|---|
|
Adjust Notification Preferences |
Yes |
Yes |
|
Enable/Disable Weekly Usage Report |
Yes |
No |
Downloads: |
|
Task |
User.meetflo.com |
Moen Smart Water Network App |
|---|---|---|
|
Download Insurance Letter |
Yes |
No |
|
Download Consumption Data |
Yes |
No |
Miscellaneous: |
|
Task |
User.meetflo.com |
Moen Smart Water Network App |
|---|---|---|
|
Access Solutions.Moen.com (troubleshooting articles) |
Yes |
Yes |
|
View Legal: Terms of Service, Privacy Statement, End User Agreement |
Yes |
No |
|
Enable/Update FloProtect |
Yes |
No |