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MS2-How To Enable And Disable Sensors

 

 

The guide below will help you to disable and enable your Moen Hands Free product. 

For questions regarding a U By Moen Smart Faucet, please visit the support page in the mobile app.

How to Identify My Moen Hands Free Faucet:

1. What year was the Hands Free faucet installed?

2. What color is your control box?

3. How many hose does the control box have?

4. How do you operate the Hands Free faucet?

MotionSense Dual Sensors:

2012-2015-Gray Control Box with 6 Hoses

Faucet Sensors

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Upper Sensor-Wave your hand over the upper sensor to turn the water on. Wave your hand back over the upper sensor to turn the water off.

Front Sensor-Place an object in front of the sensor to turn the water on. Remove the object to turn the water off.

Lever Handle-Open and Close the lever handle to turn the water on and off.

Control Box:

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Gray Control Box: Produced August 2012- March 2014

Disable:

1. With the handle in the off position (pressed in towards the faucet), hold a hand over the top sensor for several seconds.

2. The water will turn itself off. Both of the sensors are now disabled.

Enable:

1. With the handle in the off position (pressed in towards the faucet, hold a hand over the top sensor for several seconds.

2. The water will turn itself on. Both of the sensors are now enabled.

Gray Control Box: Produced March 2014-2015

Note: SD2 will be written on the front of the control box.

Disable:

1. With the handle in the on position (pulled out away from the faucet), hold a hand over both sensors for ten (10) seconds.

2. The blue light on the lower front sensor will blink once after five (5) seconds. Continue holding your hands over both sensors until the blue light on the lower front sensor flashes twice.

3. Both sensors are now deactivated. Turn the handle off (pressed in towards the faucet).

Enable:

1. With the handle in the on position (pulled out away from the faucet), hold a hand over both sensors for ten (10) seconds.

2. The blue light on the lower front sensor will blink once after five (5) seconds. Continue holding your hands over both sensors until the blue light on lower front sensor flashes twice.

3. Both sensors are now enabled. Turn the handle off (pressed in towards the faucet).

MotionSense Dual Sensor:

2015-Present-Black Control Box with 3 Hoses

Faucet Sensors

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Upper Sensor-Wave your hand over the upper sensor to turn the water on. Wave your hand back over the upper sensor to turn the water off.

Front Sensor-Place an object in front of the sensor to turn the water on. Remove the object to turn the water off.

Lever Handle-Open and Close the lever handle to turn the water on and off.

Control Box:

clipboard_e0be0d157df76d59f9f39b9d5b98af72c.png

Disable:

1. With the handle in the on position (pulled out away from the faucet), hold your hands over both sensors for five (5) seconds.

2. The blue light on lower front sensor will blink once after five (5) seconds.

3. The lower front sensor is now deactivated. Turn the handle off (pressed in towards the faucet).

Enable:

1. With the handle in the on position (pulled out away from the faucet), hold your hands over both sensors for five (5) seconds.

2. The blue light on the lower front sensor will blink once after five (5) seconds.

3. The lower front sensor is now enabled. Turn the handle off (pressed in towards the faucet).

MotionSense Wave- Single Side Sensor:

2018-Present-Black Control Box with 3 Hoses

Faucet Sensors

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Side Sensor- Wave you hand in front of the side sensor to turn the water on. Wave your hand again to turn the water off.

Lever Handle-Open and Close the lever handle to turn the water on and off.

Control Box:

clipboard_e513c971d1dbbc686215257f115ebf6c1.png

Disable:

1. With the handle in the off position (pressed in towards the faucet), hold your hand over the sensor.

2. Rotate the handle from hot to cold three times.

3. The water will stop flowing once the sensor is disabled.

Enable:

1. With the handle in the off position (pressed in towards the faucet), hold your hand over the sensor.

2. Rotate the handle from hot to cold three times.

3. The water will begin flowing once the sensor is enabled.

 

Still Not Finding What You're Looking For?

Contact Us or Call 1-800-BUY-MOEN           

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Don't know your model number?

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