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Moen Solutions

U14-Reset Controller To Factory Defaults

Instructions for resetting your U by Moen controller back to factory defaults.
  1. On your U by Moen controller, press the temperature down button for 5 seconds until the Technical Information page displays.
    Controller02_resize.png
     
  2. If you have an earlier version of the controller firmware, you will see "Reset to Factory Defaults" at the lower right corner of the screen.  Press the bottom outlet button next to this option. 
    RESET TO FACTORY DEFAULT_resize.png

    If you have a newer version of the controller firmware (above 3.0.0), you will see "Reset" at the lower right corner of the screen.  Press the bottom outlet button next to this option.  Select the bottom outlet button again to select "Factory Reset". 
    RESET_resize.png 
    FACTORY RESET_resize.png
     
  3. Press the temperature down button to highlight "Yes".
      YES_resize.png
     
  4. Press the bottom outlet button next to "Next". 
    NEXT_resize.png
     
  5. Once the controller is reset to Factory Defaults, the controller screen will flash and then prompt you to select your language, time zone, temperature units, and water saving mode.  

If your shower is displaying in the U by Moen app:  After you reset your U by Moen controller to factory defaults, you will need to remove the shower from the U by Moen app before syncing your controller again to the U by Moen app.  You can find instructions how to remove your shower from the U by Moen app here.  

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