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Moen Solutions

U4-Reset Wifi Credentials

Instructions regarding how to connect your existing U by Moen controller to your new router or WiFi network.

If you recently received a new internet provider, new router, or if your router configuration changed, you can update your WiFi password and WiFi network name on your U by Moen controller without removing the controller from your U by Moen account.

If you change your WiFi password or WiFi network name, this must be updated for each shower. 

Click iPhone or Android below to expand and display instructions. 

+ iPhone
  1. In the U by Moen app, select the shower you would like to update the WiFi password for.
    MASTER SHOWER_resize.PNG
     
  2. Select Settings.
    Settings 02_resize.PNG
     
  3. Select Reset WiFi Credentials.
    RESET WIFI CREDENTIALS_resize.PNG
     
  4. On the U by Moen controller, press the temperature down button for 5 seconds until the technical information page displays
    Controller02_resize.png
     
  5. Click on one of the below options to expand:  
    + If "Reset WiFi Credentials" is displaying at the upper right corner: 

    Press the top outlet button next to "Reset WiFi Credentials".
    RESET WIFI CREDENTIALS 02_resize.png

    + If "Reset" is displaying at the lower right corner: 

    Press the bottom outlet button next to "Reset", press the temperature down button to select "WiFi Reset", and then press the bottom outlet button next to "Next".
    RESET_resize.png
    WIFI RESET 02_resize.png
    WIFI RESET 03_resize.png

  6. On the U by Moen controller, press the temperature up button for 5 seconds until you receive a pin number.
    TEMP UP_resize.png
     
  7. In the U by Moen app, tap Next.
    NEXT 01_resize.PNG
     
  8. On your iPhone, connect to the U by Moen Shower wireless network.  Look for the "Moen" network in Settings > Wi-Fi. 
    TEMP WIFI_resize.PNG
     
  9. Go back to the U by Moen app and tap "Next".
    IMG_0009_EDIT_resize.PNG
     
  10. Fill out the requested information on the next page and then tap Start.
    IMG_0052_EDIT_ resize 01.PNG
     
  11. If you have more than 1 shower, complete steps 1-10 for each shower. 
+ Android
  1. Select the shower you would like to update the WiFi password for. 
    Android_MASTER SHOWER_resize.png
     
  2. Select Settings at the upper right corner of the app.
    SETTINGS_resize.png
     
  3. Select Reset WiFi Credentials.
    RESET WIFI CREDENTIALS_resize.png
     
  4. On the U by Moen controller, press the temperature down button for 5 seconds until the technical information page displays
    Controller02_resize.png
     
  5. Click on one of the below options to expand:  
     
    + If "Reset WiFi Credentials" is displaying at the top-right corner: 

    Press the top outlet button next to "Reset WiFi Credentials".
    RESET WIFI CREDENTIALS 02_resize.png

    + If "Reset" is displaying at the bottom-right corner: 

    Press the bottom outlet button next to "Reset", press the temperature down button to select "WiFi Reset", and then press the bottom outlet button next to "Next".
    RESET_resize.png
    WIFI RESET 02_resize.png
    WIFI RESET 03_resize.png

  6. On the U by Moen controller, press the temperature up button for 5 seconds until you receive a pin number.
    TEMP UP_resize.png
     
  7. Return to the U by Moen app, scroll down, and tap Next.
    NEXT 01_resize.jpg
     
  8. On your Android phone, connect to the U by Moen Shower wireless network.  Look for the "Moen" network in Settings > WiFi.  
    TEMP WIFI_resize.png
     
  9. Go back to the U by Moen app, scroll down, and tap Next.
    NEXT 02_resize.PNG
     
  10. Fill out the requested information on the next page and then tap Start
    START_resize.png
     
  11. If you have more than one shower, complete steps 1-10 for each shower. 
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