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Moen Solutions

Motionsense Hands Free Faucets

 

There are two basic types of Motionsense faucets, one with dual sensors and the other with a single side sensor. It is very important to identify which version you have because they are very different from one another. Some situations may require service kits, faucet parts are unique to the model number and year of installation. Please identify your product by comparing your sensor location(s) and style of control box (located in your sink cabinet).

Which style of MotionSense do you have?
Dual Sensors 2012-2015
motionsense gray box small version.png
Motionsense Written Instruction
video icon.png Motionsense Video Instruction
Motionsense Troubleshooting Guide.pdf
For more helpful information, visit our collection of solution guides below
Dual Sensors 2015-Present
motionsense black box small version.png
Motionsense Written Instruction
video icon.png Motionsense Video Instruction
Motionsense Troubleshooting Guide 2.pdf
For more helpful information, visit our collection of solution guides below 
Single Side Sensor 2018-Present
motionsense wave small version.png
Wave Side Sensor Written Instruction
video icon.png Wave Side Sensor Video Instruction
Troubleshooting Guide Wave Side Sensor.pdf
For more helpful information, visit our collection of solution guides below 
Solution Guides
How to Enable and Disable Sensors Removing Push Fit Hoses Faucet turning on unintentionally
Reset the Faucet  Sensors Not Working Filter Cleaning
  Replacing the Electronics Box  
 

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