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Device Memory Error

 

This article contains information relevant to the Moen Flo Shutoff, which was formerly known as the Flo Smart Water Monitor and Shutoff system.

What is a Device Memory Error? 

Device Memory Error is a system warning that the Moen Flo Shutoff may have run out of memory. If you receive this message in your notifications, we may need to look deeper into the root cause of the issue.

Need directions on how to troubleshoot this 

To troubleshoot, we recommend restarting your Moen Flo Shutoff device, then clearing this alert. If you see this alert again, please contact Moen Smart Water Support at 1-800-289-6636 as your device may have malfunctioned. 

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