Using FloSense
This article contains information relevant to the Moen Flo Shutoff, which was formerly known as the Flo Smart Water Monitor and Shutoff system.
This article contains information relevant to the Moen Flo App, which was formerly known as the Moen Smart Water Network app, Moen Smart Water app, Moen app, and Flo by Moen app.
Shutoff SensitivityWe recommend adjusting the Shutoff Sensitivity if you feel that FloSense™ for your Moen Flo Shutoff is sending false alarms, and you are not sure which water event is causing this to happen (or when these events will occur). In the event of unusual activity, FloSense™ for your Moen Flo Shutoff will trigger an alert to notify you via the Moen Flo app. In the Moen Flo Shutoff Device Settings page of the Moen Flo app, you can manage the level of responsiveness of the system to trigger alerts. By selecting Standard sensitivity, you are decreasing the sensitivity to only shut off the water if there's a major, highly unusual water event. Alternatively, by selecting Maximum, you are increasing the sensitivity to permit more alerts for added protection. To adjust the Shutoff Sensitivity for your Moen Flo Shutoff, go to your Device Settings and select Shutoff Sensitivity. |