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Moen Solutions

Using FloSense

This article contains information relevant to the Moen Flo Shutoff, which was formerly known as the Flo Smart Water Monitor and Shutoff system.

Alert Sensitivity Slider

We recommend adjusting the sensitivity slider if you feel that FloSense™ for your Moen Flo Shutoff is sending false alarms, and you are not sure which water event is causing this to happen (or when these events will occur).

 

In the event of unusual activity, FloSense™ for your Moen Flo Shutoff will trigger an alert to notify you via the Flo by Moen app. In the Moen Flo Shutoff Device Settings page of the App, you can manage the level of responsiveness of the system to trigger alerts with the Alert Sensitivity Bar. By moving the slider bar to the left, you are decreasing the sensitivity to receive alerts and subsequently shut off the water. Alternatively, by moving the slider bar to the right, you are increasing the sensitivity to permit more alerts for added protection.

To adjust the Alert Sensitivity for your Moen Flo Shutoff, go to your Device Settings and, Under "Advanced Features", select FloSense™.

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