What’s the difference between Home, Away, and Sleep modes?

This article contains information relevant to the Moen Flo Shutoff, which was formerly known as the Flo Smart Water Monitor and Shutoff system.

This article contains information relevant to the Moen Flo App, which was formerly known as the Moen Smart Water Network app, Moen Smart Water app, Moen app, and Flo by Moen app.

Flo Smart Water Monitor and Shutoff Understanding Modes

If you are	Definition of the Mode	Moen Smart Water Network App	Flo by Moen App
Eating Watching TV Going for a walk At the office Working from home Showering Sleeping	Home Mode is the regular system mode that is recommended for day-to-day use. Home Mode activates the regular protection expected from the Moen Flo Shutoff, such as alarm notifications and automatic water shutoff. Except for circumstances where the inhabitants of the home will be gone for an extended period of time, or when Sleep Mode is appropriate, the system should be left in Home Mode.		Home Away Sleep
On vacation On a business trip Away for the holidays Not currently at your main home, vacation home or rental property Allows for very little water consumption before shutting off, irrigation is allowed.	Away Mode is the system mode appropriate for when the inhabitants of the home will be gone for an extended period of time. Away Mode adds additional protection to the home by learning what is normal for the home when inhabitants are not present, and in the event of a potentially dangerous condition, the system may take quicker precautionary action by shutting off the water.		Home Away Sleep
Washing your car Refilling the pool Entertaining a large party with lots of guests Playing in the sprinklers Any high-volume water usage that you don't want your Moen Flo Shutoff to learn as a habit.	Sleep Mode is a system mode that ignores all proactive and real-time tests, parameters, and quiets all alarm notifications, effectively putting the Moen Flo Shutoff to sleep. Sleep Mode should only be used when the home is experiencing or will experience irregular water usage which may trigger an undesired alarm. For example, Sleep Mode may be used when washing a car, refilling a swimming pool, having guests over the home, all of which may cause more water than considered normal to be used and may trigger a critical alarm. Following initial installation of the Moen Flo Shutoff device, the Moen Flo Shutoff may start in Sleep Mode to learn the home’s water habits before being set in Home Mode.		Home Away Sleep

When your Moen Flo Shutoff is in Learning Mode, the dashboard banner on your Moen Flo app will indicate that it’s “Learning”, and the system will be locked in Sleep Mode. That means that your system is effectively sleeping…you will not receive alerts from the system and won’t be protected by the automatic shutoff feature during this time. The app will notify you when it comes out of Sleep Mode. 

Your Moen Flo Shutoff will be in Learning Mode following the initial installation of the Moen Flo Shutoff on the main water supply line, the Flo system takes approximately 7-10 days to learn the home’s water habits. The app will notify you when it comes out of Sleep Mode. However, in the Moen app you can still track your water usage, check your control panel, turn on and off the water, and take other steps to protect your home.