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Where Do I Find My Flo by Moen Account Email?

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This article contains information relevant to the Moen Flo App, which was formerly known as the Moen Smart Water Network app, Moen Smart Water app, Moen app, and Flo by Moen app.

Your Flo by Moen account is used to log into the Flo by Moen app and user.meetflo.com. You can find your Flo by Moen account email in the Flo by Moen app. A Flo by Moen account is also created when you add a Moen Flo Shutoff or Moen Flo Detector for the first time in the Moen Flo app.

Please see the following instructions for how to find your Flo by Moen account email in the Flo by Moen app and Moen Flo app.

 

Moen Flo app

1. In the Moen Flo app, tap on Settings (gear icon).

Moen app_Settings.PNG

2. Tap on General Settings.

Moen app_General Settings.PNG

3. Scroll down to the bottom of the page until you see "Flo by Moen Account".

FbM Account Email.png

"Flo by Moen Account" is the email address you used for your Flo by Moen account. This may or may not be the same email as your Moen Flo app account.This email is used for logging into user.meetflo.com. If you do not remember the password you created for your Flo by Moen account or forgot your password, tap "Forgot Password" at the user.meetflo.com login screen to reset your Flo by Moen account password.

 

Flo by Moen app

1. If you are logged into the Flo by Moen app, tap on the Settings (gear icon) at the bottom of the Flo by Moen app.

FbM app_Settings.PNG

2. Tap on Edit next to your name under User Profile.

Find FbM Email_FbM app_Edit.PNG

The email for your Flo by Moen account will be listed under "Email" on this page.