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Moen Solutions

View and Clear Pending Alerts

When you receive an alert in the Moen Smart Water Network app you have the option to view or clear the alert.

  1. To view your Activity Log, tap on Everything is OK or Attention Needed on the home screen of the Moen Smart Water app. You can also tap on the down pointing carrot next to Attention Needed to open a drop-down menu with active alerts.

    Moen App_Alerts.PNG
     
  2. Select the alert you want to view or clear.
     
  3. Make one of the following choices:

    Tap View Device if you want to view details about this alert.

    Tap Dismiss if you want to ignore the alert. Once the alert is dismissed, the alert will show in your Activity Log in case you need to reference it later. The Activity Log history (previous alerts) cannot be deleted.

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