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Moen Solutions

Cannot connect your Smart Faucet to Wi-Fi?

Please ensure your faucet is connected to power and check that your home Wi-Fi is functioning properly.  If your Wi-Fi is not functioning properly, please call your internet provider.

Please note, if you are having trouble connecting on your 5GHz network, you will need to connect your phone to a 2.4GHz network during the device set up process.  Most home networks that offer 5GHz will also have 2.4GHz – if this is an issue for you or you are not sure, please call your internet provider.

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