LED Light Meanings
LED Light Meanings can also be found in the Moen Smart Water app under Devices, tap on your faucet, tap on Tips, and then tap on LED Light Meantings.
Temperature
When your faucet is on
Color: The temperature of your water. Blue is cold, purple is warm, and red it hot.
Blinking: Your faucet is waiting to reach temperature.
Solid: Your faucet has reached a stable temperature.
Troubleshooting
Blinking Amber & Blue (Continuous):
Your faucet is ready for initial set up. Tap on the + button on the home screen to begin adding your device.
Blinking White (Continuous):
Your faucet is updating its software. Do not use it until the blinking has stopped.
Blinking Red & Blue (Continuous):
The Motion Sensor cannot initiate water flow. Please connect your Smart Faucet to the Moen Smart Water app and your home Wi-Fi to use motion control. The sensor will be enabled once the Smart Faucet is connected and runs Fine Tuning.
Blinking Yellow (2 blinks):
Your batteries are running low. Please be sure to replace your batteries before they run out. If you lose all power to your faucet, it will become nonfunctional.
Blinking Yellow (3 blinks):
Your faucet has lost network connection. Please check your Wi-Fi router to ensure it is still functioning. There should be a reconnect button on your device settings page for your faucet. Tap reconnect and follow the instructions in the app. This will occur if you move or change your Wi-Fi password as well.
If you deleted the device from your app, you will have to restart your device and re-add it. Restart your device by taking a paperclip and hold down the reset button until you hear a single beep followed 3 seconds later by two consecutive beeps. Go to the Devices tab and tap on the +Add button to begin the set up.
Blinking Yellow (4 blinks):
An unexpected hardware event has occurred. If this continues, please contact Moen Support for assistance - 1 (800) 289-6636.
Blinking Yellow (5 blinks):
There has been a hardware failure. Please contact Moen Support for assistance - 1 (800) 289-6636.
Blinking Yellow (6 blinks):
Your faucet is having problems communicating with its control box. Make sure that both you data cable and power cable are plugged in correctly.