Skip to main content
Moen Solutions

Can’t connect your Moen Smart Sump Pump Monitor to Wi-Fi?

Please ensure your Monitor is connected to power and check that your home Wi-Fi is functioning properly. If your Wi-Fi is not functioning properly, please call your internet provider.

Please note, if you are having trouble connecting on your 5GHz network, you will need to connect your phone to a 2.4GHz network during the device set up process. Most home networks that offer 5GHz will also have 2.4GHz –if this is an issue for you or you are not sure, please call your internet provider.

  • Was this article helpful?