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Moen Solutions

Does the Flo Smart Water Monitor and Shutoff automatically shut off the water?

This article includes detailed information on the Flo Smart Water Monitor and Shutoff, also known as the Flo by Moen Water Shutoff. 

 

Yes, in the event that the Flo Smart Water Monitor and Shutoff detects a critical leak in your home plumbing system, it will automatically shut off the water to your home. You can override this shut off through the Flo by Moen app, or by manually turning the knob on the Flo Smart Water Monitor and Shutoff device.

FAQs Frequently Asked Questions:

Q. What happens if Flo detects a critical leak?

If Flo detects a critical leak in your home’s plumbing system, it will automatically shut off the water to prevent damage.

Q. Can I override the automatic shutoff?

Yes. You can override the shutoff either:

  • Through the Flo app, or
  • By manually turning the knob on the Flo Smart Water Monitor and Shutoff device.
Q.How do I manually turn the knob on the device?

Locate the Flo device and turn the knob clockwise to shut off or counterclockwise to restore water flow. Refer to the user manual for detailed instructions and safety precautions.

Q. Will I receive a notification if Flo shuts off my water?

Yes, the Flo app will send you a notification immediately if a critical leak is detected and the water is shut off.

Q. What should I do after a critical leak is detected?
  • Check your plumbing system for visible signs of a leak.
  • Use the app to review diagnostic data.
  • Contact a licensed plumber if needed.
Q. Can Flo detect non-critical leaks or slow drips?

Yes, Flo continuously monitors your water usage and can detect both major and minor leaks, helping you prevent long-term damage and water waste.

Q. Is there a way to test the shutoff feature?

Yes, you can run a system test through the Flo app to ensure the shutoff mechanism is functioning properly.


 

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