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Moen Solutions

How to unlink your Moen Flo Shutoff device

 

If you would like to unlink your Moen Flo Shutoff or Moen Flo Detector, please follow the steps below.

After removing/unlinking the device from your account, you will lose all of your historical data permanently. This action is not reversible.

Moen Flo App

1. In the Moen Flo app, under Devices, tap on the Moen Flo Shutoff you would like to remove.

Moen app_Devices Flo Shutoff.PNG

2. Tap on the Settings tab at the top of the screen.

Moen app_Device Settings.PNG

3. Scroll to the bottom and tap on Delete Device.

Moen app_Delete Device.PNG

4. Tap on Yes, Delete Device to confirm.

Moen app_Confirm Delete Device.PNG

 

Flo by Moen App
1. From the Flo by Moen app, select the menu button on the top left and select the location where the device is installed.
2. Select the device you will be unlinking.
3. Select "Device Settings" at the top right of the app.

4. Swipe to the bottom of "Device Settings" and select the "Unlink Device" button.

Snag_172eb71.png

 

 

 This article contains information relevant to the Moen Flo Shutoff, which was formerly known as the Flo Smart Water Monitor and Shutoff system.

This article contains information relevant to the Moen Flo App, which was formerly known as the Moen Smart Water Network app, Moen Smart Water app, Moen app, and Flo by Moen app.

This article contains information relevant to the Moen Flo Detector, which was formerly marketed as the Moen Smart Water Detector and Moen Smart Leak Detector.