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Moen Solutions

What’s the difference between Home, Away, and Sleep modes?

This article includes detailed information on the: 

  • Flo by Moen app, also known as the Smart Water Network app or the Moen Smart Water app 
  • Flo Smart Water Monitor and Shutoff, also known as the Flo by Moen Water Shutoff 







Flo Smart Water Monitor and Shutoff

Understanding Modes

If you are System Mode Mode Definition
  • Eating
  • Watching TV
  • Going for a walk
  • At the office
  • Working from home
  • Showering
  • Sleeping
clipboard_e72871624bc343a2e8113b078dafddaf1.png Home
clipboard_e550e307d9cac2c1e88c6559cf5fde36c.png Away
clipboard_ef5ebd38fa0ffae2ab66adec46f6d6b99.png Sleep

Home Mode is the regular system mode that is recommended for day-to-day use. Home Mode activates the regular protection expected from the Flo Smart Water Monitor and Shutoff, such as alarm notifications and automatic water shutoff. Except for circumstances where the inhabitants of the home will be gone for an extended period of time, or when Sleep Mode is appropriate, the system should be left in Home Mode.

  • On vacation
  • On a business trip
  • Away for the holidays
  • Not currently at your main home, vacation home or rental property

Allows for very little water consumption before shutting off, irrigation is allowed.

clipboard_e5daa27a23f193a615e1c2ba70353308a.png Home
clipboard_e25e66581b45f44bd32e5f1560a47000a.png Away
clipboard_e1957e8337d8eca696562ca9dfac3d3c6.png Sleep

Away Mode is the system mode appropriate for when the inhabitants of the home will be gone for an extended period of time. Away Mode adds additional protection to the home by learning what is normal for the home when inhabitants are not present, and in the event of a potentially dangerous condition, the system may take quicker precautionary action by shutting off the water.

  • Washing your car
  • Refilling the pool
  • Entertaining a large party with lots of guests
  • Playing in the sprinklers

Any high-volume water usage that you don't want your Flo Smart Water Monitor and Shutoff to learn as a habit.

clipboard_ebb8fdfa59197cb102cce739cc0cc6bbd.png Home
clipboard_e550e307d9cac2c1e88c6559cf5fde36c.png Away
clipboard_e9f19fbe9b7da162c8a0225fc3c1af616.png Sleep

Sleep Mode is a system mode that ignores all proactive and real-time tests, parameters, and quiets all alarm notifications, effectively putting the Flo Smart Water Monitor and Shutoff to sleep. Sleep Mode should only be used when the home is experiencing or will experience irregular water usage which may trigger an undesired alarm. For example, Sleep Mode may be used when washing a car, refilling a swimming pool, having guests over the home, all of which may cause more water than considered normal to be used and may trigger a critical alarm. Following initial installation of the Flo Smart Water Monitor and Shutoff device, the Flo Smart Water Monitor and Shutoff may start in Sleep Mode to learn the home’s water habits before being set in Home Mode.

Any questions? Contact us now at or call 844-Meet-Flo.
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