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Moen Solutions

How do I change the Wi-Fi settings that my device is paired to?

This article includes detailed information on the Flo by Moen app, also known as the Smart Water Network app or the Moen Smart Water app. 


If you've recently made changes to your Wi-Fi settings such as your Wi-Fi router's SSID or password, you will need to pair your device to the new Wi-Fi settings to restore the pairing of your device and home Wi-Fi network.

To change your Wi-Fi settings, go to the Device Settings on your Flo by Moen app and follow the steps after selecting Change Network Settings under your Device Settings. 

NOTE: If you would like to remove or un-pair your device from your homes WIFI network, you can select "Unlink Device" at the bottom of this screen. Unlinking your device will erase all data.

Step 1


From the Dashboard of the Flo by Moen app, select the device that you would like to update the network settings for.

Step 2


Select Device Settings

Step 3


Select Network Settings and follow the in app instructions for changing your WiFi Network.

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