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Moen Solutions

Leak Detected

This article includes detailed information on the: 

  • Flo by Moen app, also known as the Smart Water Network app or the Moen Smart Water app 
  • Smart Leak Detector, also known as the Smart Water Detector  

If your Smart Leak Detector senses water, it will beep and flash red. You will also receive an alert on your Flo by Moen App. When used together, the Smart Leak Detector will communicate with the Flo Smart Water Monitor and Shutoff to turn your water off if a leak is detected. You can opt-out of this setting in the Device Settings section of your app.

If you receive this alert, go to the physical location of your device to check for any potential issues.

Contact Flo Support or call 844-Meet-Flo if you need assistance.

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