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Moen Solutions

191919 Diverter Kit

This article will provide step-by-step instructions for replacing this diverter service kit.



The following instructions assume the handle and associated handle pieces have been removed. For additional information on removing your faucet's handle visit, Single Handle Standard Spout Faucets and select the type you are repairing. The faucet guide will contain specific information on handle assemblies associated with that style of product.


1. Remove the upper bearing washer by using a pair of needle-nose pliers to gently pull back the prongs at the top of the upper bearing washer (until it is loose and can be lifted from the faucet). The upper bearing washer will be reused for this installation, when removing it be careful not stretch it from it's original shape. 

Caution: Do not remove the black hexagonal shaped cartridge nut or the cartridge for this repair (see red circle below).


2. Lift the spout off the faucet. 



3. Use needle-nose pliers to grab the exposed edge of the right side of the diverter  and pull it out. Reinsert the new diverter.


4. Slide the spout down as far as it will go onto the escutcheon base plate or countertop. 


5. Position the upper bearing washer with the gap facing the back of the faucet. Lower the upper bearing washer down so the gap aligns with the raised rib on the back of the valve body. Confirm the bottom edge of the upper bearing washer is tucked into the top of the spout and the prongs are tucked under the overhang on the valve body.


6. Test the installation. To confirm the upper bearing washer is in the proper position and holding the spout in place, gently pull up on the spout to verify it is secure and will not lift up.

  • Spout is not secure: Confirm the bottom edge of the upper bearing washer is tucked into the top of the spout and all the prongs are tucked under the overhang on the valve body. Re-test the installation.
  • Spout is secure: Reassemble the handle pieces. If you need additional information, review Single Handle Standard Spout FaucetsOnce the handle has been reassembled, turn the water supply shut off valves back on.


For additional information on Moen products visit and select the type of product you are repairing. The guide will contain repair details, troubleshooting and specific information on assembling handles associated with that style of product.

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