If your faucet does not have two handles or does not measure 8"-16" from the center of the hot handle to the center of the cold handle, please visit solutions.moen.com and select the type of product you are repairing. The guide will contain specific information associated with that style of product.
Recommended Tools: Needle Nose pliers, #2 Phillips Screwdriver
WARNING: Do not turn your home water supply on if the cartridge nut (see image below) is missing or not securely in place.
Vertical Splines in Tact:
For the hot side: Use pliers to rotate the vertical splines clockwise for off and counter-clockwise for on.
For the cold side: Use pliers to rotate the vertical splines counter-clockwise for off and clockwise for on.
Vertical Splines Cracked or Broken: Check for Phillips screw.
For additional information on Moen products visit solutions.moen.com and select the type of product you are repairing. The guide will contain repair details, troubleshooting and specific information on assembling handles associated with that style of product.
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