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Moen Solutions

Roman Tub Faucet: Leaking from Around the Handle


Deck Mounted Tub Fillers Symptom-The deck mounted tub filler is leaking water around the faucet handle. When the handle is turned on the water leaks from the handle area.

Recommended Solution-Moen deck mounted tub fillers are designed with an interior component called a cartridge. This part is responsible for controlling the water flow. If a deck mounted tub fillers is leaking water from the handle, the reason is usually the cartridge.

Frequently Asked Questions-

"How do I determine which cartridge I need?"

  • "I have my model number"- If you have your model number you can access replacement parts on
  • "I have removed the handle"- If you have already removed your handle you can visually identify your cartridge by reviewing the information in article Roman Tub Deck Mount: Lever or Roman Tub Deck Mount: Knob
  • "I have no information"- You can identify your full faucet and replacement parts by visiting the Identify my Product page on, or you can contact us at 1-800-BUY-MOEN.

"Is my cartridge under warranty" Moen has a faucet warranty and a parts warranty. To view the full warranty, see

"Can I purchase a cartridge at my local home center?"  - Most Moen cartridges are available at your local home center. They are also available to purchase directly through or by calling 1-800-BUY-MOEN.

"How do I repair a cartridge?" -The handle and handle mechanism will need to be removed in order to access the cartridge for replacement. For additional information on Moen products visit and select the type of product you are repairing. The guide will contain repair details, troubleshooting and specific information on assembling handles associated with that style of product.

For a comprehensive guide, visit and select the type of product you are repairing. The  guide will contain specific information associated with that style of product.

Still Not Finding What You're Looking For?

Contact Us or Call 1-800-BUY-MOEN           

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