Deck Mounted Tub Fillers Symptom-The Deck Mounted Tub Fillers is leaking water around the base of the spout. When the handle is turned on the water puddles around the spout base.
Recommended Solution-Water can leak from various areas. A handle leak can puddle onto the tub deck making it appear to be a leak at the base of the spout. You will want to confirm the water on the tub deck is not a handle leak. You can test for a handle leak by wrapping a paper towel around the handle(s) and turning on the Deck Mounted Tub Fillers. If the Deck Mounted Tub Fillers is leaking from the handle, see: Roman Tub Faucet: Leaking from Around the Handle.
If the Deck Mounted Tub Fillers is leaking around the base of the spout: you will need to replace the spout O-rings PN 96778.
Frequently Asked Questions-
"Are my parts under warranty"- Moen has a faucet warranty and a parts warranty. To view the full warranty, see Moen.com.
"Can I purchase my parts at my local home center?" - No, however, PN 96778 is available to purchase directly through Moen.com or by calling 1-800-BUY-MOEN.
"How do I repair my parts?"-For additional information on Moen products visit solutions.moen.com and select the type of product you are repairing. The guide will contain repair details, troubleshooting and specific information on assembling handles associated with that style of product.
For a comprehensive guide, visit solutions.moen.com and select the type of product you are repairing. The guide will contain specific information associated with that style of product.
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