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Moen Solutions

Shower Faucet Handle Problem: Water Temperature Range is Restricted-PosiTemp

This article will help you determine the solution to the problem a shower handle . This is based on the PosiTemp valve system. The characteristics of a PosiTemp valve are it's rotate only handle, and a back escutcheon plate with the screws located at the 2:00 and 7:00 position. This valve system utilizes a 1222 cartridge.

Problem:

If this is a new install or the shower was recently repaired and the water temperature range is restricted. In the off position, you are able to turn the handle both clockwise and counterclockwise.

Solution:

The handle (this symptom happen more often with knob handles) is installed upside down. Remove the handle and rotate 180 degrees.

For additional information on Moen products visit solutions.moen.com and select the type of faucet you are repairing. The faucet guide will contain repair details, troubleshooting and specific information on assembling handles associated with that style of product.


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