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Moen Solutions

Wave Faucet Reset (After 2018)

This article is a quick guide to restoring faucet to the factory settings. The information is for faucets with a black and gray control box installed after 2018

 


Preparation:

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1. Disconnect the power cable (either battery pack cable or the ac adapter) and the data cable (the flat black cord) from the control box (both the battery pack cable and the ac adapter will be round black cords). Wait sixty seconds with both the power cord and data cord unplugged. 

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2. Above the sink, make sure there is a 8" clearing in front of the sensor. Below the sink, plug the data cable in first making sure it’s plugged in tight and secure. Ensure the data cable is pushed all the way into the control box.

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3. Plug the power cable in next, making sure it’s plugged in tight and secure. Ensure the power cable is pushed all the way into the control box. Wait a minute or two for the faucet to finish cycling before use.

For a comprehensive faucet guide, visit solutions.moen.com and select the type of faucet you are repairing. The faucet guide will contain specific information associated with that style of product.  


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