Electronic Faucets-Prior to 2016 FAQs

Question 1: Are Moen Commercial Electronic Faucets compatible with lithium batteries?

• Answer: Yes, the Moen Commercial Electronic Faucets are compatible with lithium batteries. Depending on the manufacturer, lithium batteries may last up to 25% longer than alkaline. 

Question 2: Can the Temperature Control on the side of the Moen Commercial Electronic Faucet 8307 provide cold or hot water, or does it always deliver varying degrees of lukewarm water? 

• Answer: Moen's current manual mixing Commercial Electronic Faucet 8307 blends hot and cold water and is incapable of providing solely hot or solely cold water.

8307

Question 3: Can Adjustments be made to the Sensor Eye on a Moen Commercial Electronic Faucet 8305, 8306, 8307, 8308 series?

• Answer: No, sensor adjustments cannot be made to the Moen Commercial Electronic Faucet 8305-8308 series. The electronics are designed to be self-adaptive and will readjust to the environment when the batteries are replaced. 
• If the Sensor Eye on a Moen Commercial Electronic Faucet 8308 series  is not operating properly, Moen recommends the below steps
  • Reset the electronics by standing where the user would stand while performing the reset. 
  • Replace the batteries. 
  • Replace the Electronic Module, Service Kit 104404.

Question 4: What if the electronic sensor is blocked on a Moen Commercial Electronic Faucet are blocked? 

• Answer: The Moen Commercial Electronic Faucets 8301 series includes flush-valves that are equipped with an Auto-shut. The Auto-shut feature is adjustable from 0-60 seconds to ensure that the Moen Commercial Electronic Faucets 8301 series shuts off if the sensor is permanently blocked. 
• The Moen Commercial Electronic Faucets 8305 series include a non-adjustable 30 second Auto-shut that activates when the Sensor is blocked. 

Question 5: How do I winterize the Moen Commercial Electronic Faucets?

• Answer: Close the Main.
• Drain the Supply System
•  Air Pressurize the Supply System.
• Activate Solenoid Valve By Placing Hands Within Sensor Range for 10 - 15 Seconds.
  • This action will open the Solenoid Valve on your Moen Commercial Electronic Faucet and air pressure should clear the residual water from both the In-Line Filter and Solenoid Valve.
• Remove the Batteries and replace the Moen Commercial Electronic Faucet Top Cap.