Does the Flo Smart Water Monitor and Shutoff need Wi-Fi?
The Flo Smart Water Monitor and Shutoff does require a normal 2.4 GHz Wi-Fi connection to setup and maintain consistent software updates. NOTE: The Flo Smart Water Monitor and Shutoff is Wi-Fi enabled, not dependent. Your water usage data is stored locally on the device in case of Wi-Fi outages.
FAQs Frequently Asked Questions: |
Q. Does the Flo Smart Water Monitor and Shutoff require Wi-Fi to function?
Yes, the device requires a standard 2.4 GHz Wi-Fi connection for initial setup and to receive ongoing software updates. However, it is Wi-Fi enabled, not Wi-Fi dependent—meaning it can still function and store water usage data locally during Wi-Fi outages.
Q. What happens if my Wi-Fi goes down?
If your Wi-Fi connection is interrupted, the Flo device will continue to monitor water usage and store data locally. Once the connection is restored, it will sync the data with the app and cloud services.
Q. Can I use a 5 GHz Wi-Fi network?
No, the Flo Smart Water Monitor and Shutoff is compatible only with 2.4 GHz Wi-Fi networks. Please ensure your router supports this frequency.
Q. How do I know if my device is connected to Wi-Fi?
You can check the connection status through the Flo by Moen app. The app will notify you if the device is offline or experiencing connectivity issues.
Q. Will I still receive alerts during a Wi-Fi outage?
Real-time alerts and remote control features require an active internet connection. During an outage, the device will continue monitoring, but alerts will be delayed until connectivity is restored.
Q. Is my water usage data safe during outages?
Yes, your data is stored locally on the device and will be uploaded once the Wi-Fi connection is re-established.
Q. How often does the device receive software updates?
Software updates are pushed periodically to enhance performance and security. These updates require a stable Wi-Fi connection.