Get to know your Product
App Usage
- App is Showing Different Water Consumption Than Expected
- Can I compare the Flo data to my water bill to see if I’m being incorrectly charged for water?
- Can more than one user log into the Moen Smart Water Network app at one time?
- How does the Flo Smart Water Monitor and Shutoff categorize a catastrophic leak which shuts off water?
- How To: Add a Manual Override
- How To: Download Consumption, Pressure, and Temperature Data in user.meetflo.com
- How To: View Water Flow Data in user.meetflo.com
- What Can I Do in the App vs user.meetflo.com?
How does it work?
- Does Flo Smart Water Monitor and Shutoff integrate with other smart home devices?
- Does installing the Flo Smart Water Monitor and Shutoff reduce the flow rate or water pressure in my plumbing system?
- Does the Flo Smart Water Monitor and Shutoff automatically shut off the water?
- Does the Flo Smart Water Monitor and Shutoff need Wi-Fi?
- How can I share access of my Flo account with family, roommates or others?
- How does Flo's machine learning software handle reverse osmosis systems?
- How does it work with condensation, can It detect a difference?
- How to Set up Integrations
- Is my home protected while the Flo Smart Water Monitor and Shutoff System is offline?
- Is there a monthly fee?
- Understanding your Microleak Test
- What do I do if I no longer wish to use the Flo System?
- What happens if I skip all the questions in the Location Profile?
- Why is the Flo by Moen app showing water consumption when my meter hasn't shown any usage?
- Will I still have water if the Flo Smart Water Monitor and Shutoff stops working?
- Will the Flo by Moen Smart Home Water Security System work while my smartphone is off?
- Will the Flo Smart Water Monitor and Shutoff turn off my water for a small drip?
Plumbing Basics
Product Information
- Battery Backup
- Flo Smart Water Monitor and Shutoff Lithium Ion Battery Backup
- How does the Flo Smart Water Monitor and Shutoff measure flow rate? Temperature gradient?
- How does the Flo Smart Water Monitor and Shutoff react to hydronic boiler systems when they call for water at 12 psi?
- How does the Flo Smart Water Monitor and Shutoff respond to hot water recirculation loops in the plumbing system?
- How will this system react to re-circulation tanks in on demand water heater’s?
- Is the Flo Smart Water Monitor and Shutoff water resistant?
- What if my Flo Smart Water Monitor and Shutoff is lost or stolen?
- What is included with the Smart Leak Detector?
- What is the Flo Smart Water Monitor and Shutoff and Smart Leak Detector compatibility?
- What size is my Flo Smart Water Monitor and Shutoff?
Warranty and Registration