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Moen Solutions

Does the Moen Flo Shutoff automatically shut off the water?

This article contains information relevant to the Moen Flo Shutoff, which was formerly known as the Flo Smart Water Monitor and Shutoff system.

Yes, in the event that the Moen Flo Shutoff detects a critical leak in your home plumbing system, it will automatically shut off the water to your home. You can override this shut off through the app, or by manually turning the knob on the Flo Smart Water Monitor and Shutoff device.

FAQs Frequently Asked Questions:
Q. What happens if the Moen Flo Shutoff detects a critical leak?

If Flo detects a critical leak in your home’s plumbing system, it will automatically shut off the water to prevent damage.

Q. Can I override the automatic shutoff?

Yes. You can override the shutoff either:

  • Through the app, or
  • By manually turning the knob on the Flo Smart Water Monitor and Shutoff device.
Q.How do I manually turn the knob on the device?

Locate the Flo device and turn the knob clockwise to shut off or counterclockwise to restore water flow. Refer to the user manual for detailed instructions and safety precautions.

Q. Will I receive a notification if the Moen Flo Shutoff shuts off my water?

Yes, the Flo app will send you a notification immediately if a critical leak is detected and the water is shut off.

Q. What should I do after a critical leak is detected?
  • Check your plumbing system for visible signs of a leak.
  • Use the app to review diagnostic data.
  • Contact a licensed plumber if needed.
Q. Can the the Moen Flo Shutoff detect non-critical leaks or slow drips?

Yes, Flo continuously monitors your water usage and can detect both major and minor leaks, helping you prevent long-term damage and water waste.

Q. Is there a way to test the shutoff feature?

Yes, you can run a system test through the app to ensure the shutoff mechanism is functioning properly.


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