How To: Add a Manual Override

Vacation Home, Second Homes, and Rental Homes

When installing a Flo Smart Water Monitor and Shutoff at a second home, rental property, or vacation home, you may receive alerts for unusual water usage that are caused by unrecognized or sporadic water activities when the home is occupied. This could be due to short-term stays, frequent changes of occupancy and the device not being able to learn a regular home water pattern.

To solve this, you can add a Manual Override and set up your own limits for specific time-windows or 24/7 to monitor your home and protect it with your own settings.

Overlapping Manual Override Schedules

Manual Overrides run on a schedule and, when there are two or more that have overlapping time periods, they need to be prioritized. The Override positioned higher on the list will be the one applied to override FloSense™. In these cases, we recommend positioning the Override with the higher water event alert thresholds (for larger water events) higher on the list.

During the time range set for the manual override, FloSense will not send an alert. We also recommend always keeping automatic shutoff enabled in case a leak occurs.

To reorder your Manual Overrides, tap and drag the Manual Override to the desired position:

Moen Smart Water Network App	Flo by Moen App

Does Anything Override a Manual Override?

Yes, Sleep Mode and Automatic Water Shutoff for Moen Smart Leak Detector. If Automatic Water Shutoff is enabled for your Moen Smart Water Leak Detector, your water will automatically shut off when your Smart Leak Detector detects a leak.

Add a Manual Override

Please note, most users are on the Moen Smart Water Network App. The Flo by Moen App is being sunsetted. Moen will contact current users when it is their time to convert to the Moen Smart Water Network App.

Moen Smart Water Netowrk App	Flo by Moen App
From the App’s Home Screen, scroll down to Devices, and select your Flo Shutoff.	From the App’s Home Screen, select the device you want to create a Manual Override for.
From the Flo Shutoff screen, tap Settings at the top of the screen.	Tap Device Settings
From the Flo Shutoff page, tap Manual Override under Settings.	Under ‘Advanced Features’, tap on FloSense.
Select + Add a Manual Override	Select + Add a Manual Override
Enter a "Start time" and an "End time” for FloSense not to send an alert. Irrigation Example: Start time: 5 a.m. End time: 7 a.m. Select a time window that corresponds to the schedule set on your irrigation controller. Water Softener Example: For example. Start time: 2 a.m. End time: 4 a.m. Most water softeners regenerate around 2 a.m., however, the cycle duration may vary depending on the brand. If you are unsure about the time or cycle duration, contact the water softener manufacturer or create a 2-hour time window to accommodate for the expected water usage from the regeneration. Most water softeners should regenerate within a 2-hour time window. Select the days when your schedule should run. If you expect daily unusual/sporadic usage, we recommend selecting all days. Irrigation: If your irrigation runs on odd days or if the irrigation system is a weather-based smart system, select all days to allow the irrigation to run on any day. Water Softener: If your water softener runs on odd days or if the regeneration is based on water usage, select all days to allow the softener to run on any day.	Enter a "Start time" and an "End time” for FloSense not to send an alert. Irrigation Example: Start time: 5 a.m. End time: 7 a.m. Select a time window that corresponds to the schedule set on your irrigation controller. Water Softener Example: For example. Start time: 2 a.m. End time: 4 a.m. Most water softeners regenerate around 2 a.m., however, the cycle duration may vary depending on the brand. If you are unsure about the time or cycle duration, contact the water softener manufacturer or create a 2-hour time window to accommodate for the expected water usage from the regeneration. Most water softeners should regenerate within a 2-hour time window. Select the days when your schedule should run. If you expect daily unusual/sporadic usage, we recommend selecting all days. Irrigation: If your irrigation runs on odd days or if the irrigation system is a weather-based smart system, select all days to allow the irrigation to run on any day. Water Softener: If your water softener runs on odd days or if the regeneration is based on water usage, select all days to allow the softener to run on any day.
Enter your Alert Thresholds. Note: The limits below let you set up thresholds for water events (from the moment a water activity starts flowing to the moment it ends). To set it up, you would have to consider all potential water activities and what may be using the most water. Flosense will send an alert if any of these parameters are exceeded during the manual override schedule. If you need more info to help you determine how you should set your thresholds, see the section called Alert Thresholds near the end of this article.	Enter your Alert Thresholds. Note: The limits below let you set up thresholds for water events (from the moment a water activity starts flowing to the moment it ends). To set it up, you would have to consider all potential water activities and what may be using the most water. Flosense will send an alert if any of these parameters are exceeded during the manual override schedule. If you need more info to help you determine how you should set your thresholds, see the section called Alert Thresholds near the end of this article.
Choose the system mode you would like the Manual Override to apply to. If you expect the irrigation to run or the water softener to cycle to regenerate when using Away Mode, then we would recommend also checking "Away".	Choose the system mode you would like the Manual Override to apply to. Home Mode is selected by default. If you expect the irrigation to run or the water softener to cycle to regenerate when using Away Mode, then we would recommend also checking "Away".
Shutoff after an Alert. You can enable or disable the Automatic Shutoff feature during the time window selected.	Shutoff after an Alert. You can enable or disable the Automatic Shutoff feature during the time window selected.
Select Save Changes. After the Manual Override is saved, you can edit or remove it.	Select Save Changes. After the Manual Override is saved, you can edit or remove it.

Moen Smart Water Netowrk App

Flo by Moen App

From the App’s Home Screen, scroll down to Devices, and select your Flo Shutoff.

From the App’s Home Screen, select the device you want to create a Manual Override for.

From the Flo Shutoff screen, tap Settings at the top of the screen.

Tap Device Settings

From the Flo Shutoff page, tap Manual Override under Settings.

Under ‘Advanced Features’, tap on FloSense.

Select + Add a Manual Override

Enter a "Start time" and an "End time” for FloSense not to send an alert.

Irrigation Example: Start time: 5 a.m. End time: 7 a.m. Select a time window that corresponds to the schedule set on your irrigation controller.

Water Softener Example: For example. Start time: 2 a.m. End time: 4 a.m. Most water softeners regenerate around 2 a.m., however, the cycle duration may vary depending on the brand.

If you are unsure about the time or cycle duration, contact the water softener manufacturer or create a 2-hour time window to accommodate for the expected water usage from the regeneration. Most water softeners should regenerate within a 2-hour time window.

Select the days when your schedule should run.

If you expect daily unusual/sporadic usage, we recommend selecting all days.

Irrigation: If your irrigation runs on odd days or if the irrigation system is a weather-based smart system, select all days to allow the irrigation to run on any day.

Water Softener: If your water softener runs on odd days or if the regeneration is based on water usage, select all days to allow the softener to run on any day.

Enter a "Start time" and an "End time” for FloSense not to send an alert.

Irrigation Example: Start time: 5 a.m. End time: 7 a.m. Select a time window that corresponds to the schedule set on your irrigation controller.

Water Softener Example: For example. Start time: 2 a.m. End time: 4 a.m. Most water softeners regenerate around 2 a.m., however, the cycle duration may vary depending on the brand.

If you are unsure about the time or cycle duration, contact the water softener manufacturer or create a 2-hour time window to accommodate for the expected water usage from the regeneration. Most water softeners should regenerate within a 2-hour time window.

Select the days when your schedule should run.

If you expect daily unusual/sporadic usage, we recommend selecting all days.

Irrigation: If your irrigation runs on odd days or if the irrigation system is a weather-based smart system, select all days to allow the irrigation to run on any day.

Water Softener: If your water softener runs on odd days or if the regeneration is based on water usage, select all days to allow the softener to run on any day.

Enter your Alert Thresholds.

Note: The limits below let you set up thresholds for water events (from the moment a water activity starts flowing to the moment it ends). To set it up, you would have to consider all potential water activities and what may be using the most water. Flosense will send an alert if any of these parameters are exceeded during the manual override schedule.

If you need more info to help you determine how you should set your thresholds, see the section called Alert Thresholds near the end of this article.

Enter your Alert Thresholds.

Note: The limits below let you set up thresholds for water events (from the moment a water activity starts flowing to the moment it ends). To set it up, you would have to consider all potential water activities and what may be using the most water. Flosense will send an alert if any of these parameters are exceeded during the manual override schedule.

If you need more info to help you determine how you should set your thresholds, see the section called Alert Thresholds near the end of this article.

Choose the system mode you would like the Manual Override to apply to.

If you expect the irrigation to run or the water softener to cycle to regenerate when using Away Mode, then we would recommend also checking "Away".

Choose the system mode you would like the Manual Override to apply to.

Home Mode is selected by default.

If you expect the irrigation to run or the water softener to cycle to regenerate when using Away Mode, then we would recommend also checking "Away".

Shutoff after an Alert.

You can enable or disable the Automatic Shutoff feature during the time window selected.

Picture 1, Picture

Shutoff after an Alert.

You can enable or disable the Automatic Shutoff feature during the time window selected.

Picture 1, Picture

Select Save Changes.

After the Manual Override is saved, you can edit or remove it.

Select Save Changes.

After the Manual Override is saved, you can edit or remove it.

Alert Thresholds

Alert Thresholds let you set up thresholds for water events (from the moment a water activity starts flowing to the moment it ends). To set it up, you would have to consider all potential water activities and what may be using the most water. Flosense will send an alert if any of these parameters are exceeded during the manual override schedule.

Fast Flow Rate

Flow Rate Limit: This is how fast the water can flow for any water event.
To give you an idea:

A faucet could flow from 1 to 2 GPM,

A shower could flow from 2.5 to 5 GPM

Irrigation could flow from 5-10 to 20-25 GPM (Gallons Per Minute) or higher.

Each zone can have a different flow rate

It is not uncommon to see high flow rates with zones that include multiple sprinkler heads.

Water Softeners usually do not flow faster than 10 gpm (gallons per minute).

This is how fast water flows during the regeneration cycle

Therefore, you may want to consider multiple fixtures being on at the same time and calculate a Flow Rate Limit based on the expected usage at the property.

If you are unsure about what to set as the “Flow Rate Limit”, you can use Sleep mode for 24, 72 hours, this would prevent alerts and shutoffs and let you see the expected rate from the Flow Rate sensor trend in the App.

Water Usage Limit

Water Usage Limit: The water usage limit depends on the number of gallons used from a water event.

For water softeners, most do not exceed 150 gpm. Water usage limit depends on your tank’s capacity.

For Irrigation, the water usage limit depends on the number of gallons used. You may use the sleep mode for 24 or 72 hours to see a full uninterrupted event and obtain the water usage data from the Usage by Fixture feature.

Water Duration Limit

Water Duration Limit: How long a water event could run before you get notified.

The limit is set in seconds.

30 min. = 1800 seconds

1 hour = 3600 seconds.

2 hours = 7200 seconds.

*For Water Softeners the water duration limit is how long the cycle is expected to run for. Most water softeners run within a 2-hour window. NOTE: The water duration limit must be entered in seconds. For example, 2 hours is equal to 7200 seconds. We recommend checking with the manufacturer to set up these 3 parameters, as they can vary based on the brand and tank capacity.

FAQs

For a short-term rental, can you set parameters differently when someone is there and when there isn’t?

Answer: Set 2 Manual Overrides. One override for Home Mode and one for Away Mode

Is there a way to toggle the Manual Override off without deleting it?

Answer: No