How To: Adjust FloSense Sensitivity
The Flo Smart Water Monitor & Shutoff uses FloSense to proactively monitor your home’s plumbing system. In the event of unusual activity, it will trigger an alert to notify you. You can manage the level of responsiveness of the system to trigger alerts with the Alert Sensitivity Bar. Moving the slider to Less Alerts means the device will be less sensitive and the device will run longer before an alert triggers. Moving the slider to More Alerts means the device will be more sensitive and added protection.
Here are the alerts that will be triggered by FloSense:
- Unusual Flow Rate
- Unusual Duration
- Unusual Usage
- Unusual Activity at This Time of Week
- Unusual Activity
Adjust FloSense Sensitivity in the App:
Please note, most users are on the Moen Smart Water Network App. The Flo by Moen App is being sunsetted. Moen will contact current users when it is their time to convert to the Moen Smart Water Network App.
Moen Smart Water Network App |
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1. From the Moen Smart Water app Home Screen, scroll down to Devices, and select your Shutoff device. |
2. From your Shutoff device, tap on the Settings tab at the top of the screen. |
3. Tap on FloSense. |
4. Adjust the Sensitivity Slider to receive less or more alerts. Decrease the sensitivity to receive less alerts or increase it for added protection. |
Flo by Moen App |
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1. Open the Flo by Moen App and tap on the Flo Shutoff under My Devices you would like to adjust the FloSense Sensitivity for. |
2. From your Shutoff device, tap on Device Settings |
3. Tap on FloSense under Advanced Features. |
4. Adjust the Sensitivity Slider to be less or more sensitive. Decrease the sensitivity to receive less alerts or increase it for added protection. |