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My Flo Smart Water Monitor and Shutoff or Moen Smart Water app is stuck in sleep or learning mode, what do I do?

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Following initial installation of the Flo Smart Water Monitor and Shutoff, the Flo Smart Water Monitor and Shutoff starts in Sleep or Learning Mode to learn the home’s water habits before being set in Home Mode. During this period, Flo Smart Water Monitor and Shutoff is not protecting the home because it is learning what "normal" usage looks like. 

Also during this period, the user cannot take the Flo Smart Water Monitor and Shutoff device out of Sleep Mode. The Moen Smart Water Network app will alert you when it comes out of Sleep / Learning Mode.