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Moen Solutions

Alert Resolved

This article includes detailed information on the: 

  • Flo by Moen app, also known as the Smart Water Network app or the Moen Smart Water app 
  • Flo Smart Water Monitor and Shutoff, also known as the Flo by Moen Water Shutoff 


 What is Alert Resolved?

Alert Resolved is an Information Alert notifying you that the underlying alert is no longer of immediate concern because the condition causing the underlying alert was resolved. For example, if you receive a Device Offline alert, and your Flo Device comes back online, you should receive an "Alert Resolved" notification that your Device Offline alert is no longer of concern (and is now resolved) because your Flo Smart Water Monitor and Shutoff device came back online.

There may be instances where you receive an alert regarding an irregularity that then resolves itself. In this case, you may not see the alert screen in your Flo by Moen App, because it is no longer an issue.

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