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Moen Solutions

Learning Mode

This article includes detailed information on the: 

  • Flo Smart Water Monitor and Shutoff, also known as the Flo by Moen Water Shutoff 

Following initial installation of the Flo Smart Water Monitor and Shutoff on the main water supply line and your Flo Shutoff is registering water, the Flo Shutoff takes approximately 7-10 days to learn the home’s water habits. During this time, the dashboard banner on your Moen Smart Water app will indicate it is “Learning,” and you will not be able to change Flo Smart Shutoff Modes. That means that your system is effectively sleeping…you will not receive alerts from the system and will not be protected by the automatic shutoff feature during this time. During Learning Mode you will also not be able to create a Manual Override. Once Learning Mode is completed, this option will become available in the app, and you will then be able to create a Manual Override. While you Flo Shutoff is in Leaning Mode you can still track your water usage, check your control panel, turn on and off the water, and take other steps to protect your home.

Moen App_Learning Mode.PNG  Moen App_Learning Mode 02.PNG