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Moen Solutions

Learning Mode

This article includes detailed information on the: 

  • Flo by Moen app, also known as the Smart Water Network app or the Moen Smart Water app 
  • Flo Smart Water Monitor and Shutoff, also known as the Flo by Moen Water Shutoff 


Following initial installation of the Flo Smart Water Monitor and Shutoff on the main water supply line, the Flo system takes approximately 7-10 days to learn the home’s water habits. During this time, the dashboard banner on your Moen Smart Water app will indicate that it’s “Learning”, and the system will be locked in Sleep Mode. That means that your system is effectively sleeping…you will not receive alerts from the system and won’t be protected by the automatic shutoff feature during this time. However, you can still track your water usage, check your control panel, turn on and off the water, and take other steps to protect your home.