Skip to main content
Moen Solutions

Connect Smart Faucet to Moen Smart Water app

Step-by-step instructions for connecting your Smart Faucet to the Moen Smart Water app

This article includes detailed information on the Smart Faucet, also known as the U by Moen Smart Kitchen Faucet. It also refers to the Moen Smart Water app, also known as the Moen app or the Moen Smart Water Network app. 

The following instructions are for connecting your Smart Faucet in the Moen Smart Water app.

  • iOS: 14.1 and later
    Android: 8.0 and up
  • 2.4GHz WiFi network

How to Connect Smart Faucet

  • If you are setting up this device for the first time, you will need the Moen Smart Water app. To download the Moen Smart Water app, visit the Apple App Store or Google Play Store from your smartphone and search for "Moen Smart Water".
  • After the Moen Smart Water app is installed, open the Moen Smart Water app and create an account.


In the Moen Smart Water app, tap on "+" to add a device and then select Smart Faucet.

Provisioning_Add Device.PNG


Step 1 - Register your device

Follow the on-screen instructions for registering your Smart Faucet. Scan the QR code on the control box and fill out the requested fields to register your Smart Faucet. 

Once your Smart Faucet is registered, name your device under "Device Nickname" field and then tap the arrow to go to the next screen. 

Provisioning_Device Nickname.PNG

Step 2 - Install your device

If you select "Step 2 Install your device", the app will walk you through installing your Smart Faucet step-by-step. If the Smart Faucet is already installed, select "Skip step". 

Provisioning_Step 2 Install.PNG

Step 3 - Set-up your network connection

Select Step 3 - Set-up your network connection. 

Prepare Your Faucet

If this is a new installation, connect the control box under your sink to a power source. After a few seconds, the LED on the faucet should blink amber/blue. This indicates the faucet is ready to be configured. 

If the LED is not blinking, try unplugging power, reconnecting it, and trying again. If this does not work, you may need to reset the device

Data Power Cables.png

Connect to Wi-Fi

Go to your phone's Wi-Fi settings and look for a network similar to Moen-Faucet-59623 where the numbers match part of your serial number. Connect to that network and return to the Moen Smart Water app. 

Provisioning_Connect to WIFI iOS.PNG


Provisioning_Connect to WIFI Android.JPG



When you go back to the Moen Smart Water app, you will automatically be directed to the "Choose Home Wi-Fi" page.

Choose Home Wi-Fi

Select your 2.4 GHz home Wi-Fi network and then select the next arrow. 

Enter Your Wi-Fi Password

Enter your Wi-Fi password and then select the next arrow. 

Provisioning_Enter WiFi Password.PNG

Wait For Connection

The Smart Faucet is trying to connect to your Wi-Fi network. Please watch the Smart Faucet and do not touch the handle or sensor during this time. The LED will blink an amber/yellow color while it is trying to connect. This may take a few minutes. 

Watch for the LED to change and select "Green Light" once the LED turns green.

Provisioning_Green Light Success.PNG

Fine Tune Your Device

Your Smart Faucet is going to update your firmware and perform some tests to fine tune your device. This includes automatically turning on your faucet on and off and running hot and cold water.

Please do not touch the water during the test as it may get extremely hot!

To begin, select, "Start Fine Tuning". Once completed, you will see check marks next to all tasks and be able to continue to the next screen by  tapping "Done" at the bottom of the screen. 

Provisioning_Fine Tune Your Device.PNG

Step 4 - Connect to your smart home

  1. Select Step 4 - Connect to your smart home. If you have already connected to your smart home or would like to set this up at a later time, you can select "Skip Step". 

    For Amazon Alexa instructions: Enable Moen Alexa Skill
    For Google Assistant instructions: Add Smart Faucet to Google Assistant
  2. Select which smart home system you would like to enable voice control for. 
    Provisioning_Voice Assistant.PNG
  3. Log in with your Smart Faucet account. 
  4. Tap "Finish" to complete the set up.