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Reset Wifi Credentials

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Moen Smart Shower: Instructions regarding how to connect your existing U by Moen Smart Shower Controller to your new router or WiFi network.

If you recently received a new internet provider, new router, or if your router configuration changed, you can use the following instructions for reconnecting your Smart Shower to your home Wi-Fi. 

If you change your WiFi password or WiFi network name, this must be updated for each shower. 

Click iPhone or Android below to expand and display instructions. 
+ iPhone

Click on the below options to expand:  

1. Forget controller 

Press the top outlet button next to "Reset WiFi Credentials".
RESET WIFI CREDENTIALS 02_resize.png

2. Reset controller 

Press the bottom outlet button next to "Reset", press the temperature down button to select "WiFi Reset", and then press the bottom outlet button next to "Next".
RESET_resize.png
WIFI RESET 02_resize.png
WIFI RESET 03_resize.png

3. Connect controller to Wi-Fi 

Press the top outlet button next to "Reset WiFi Credentials".
RESET WIFI CREDENTIALS 02_resize.png

  1. On the U by Moen Smart Shower controller, press the temperature up button for 5 seconds until you receive a pin number.
    TEMP UP_resize.png
  2. In the U by Moen Smart Shower app, tap Next.
    NEXT 01_resize.PNG
  3. On your iPhone, connect to the Smart Shower wireless network.  Look for the "Moen" network in Settings > Wi-Fi. 
    TEMP WIFI_resize.PNG
     
  4. Go back to the U by Moen Smart Shower app  and tap "Next".
    IMG_0009_EDIT_resize.PNG
  5. Fill out the requested information on the next page and then tap Start.
    IMG_0052_EDIT_ resize 01.PNG
     
  6. If you have more than 1 shower, complete steps 1-10 for each shower. 
+ Android
  1. Select the shower you would like to update the WiFi password for. 
    Android_MASTER SHOWER_resize.png
     
  2. Select Settings at the upper right corner of the app.
    SETTINGS_resize.png
     
  3. Select Reset WiFi Credentials.
    RESET WIFI CREDENTIALS_resize.png
     
  4. On the U by Moen Smart Shower controller, press the temperature down button for 5 seconds until the technical information page displays
    Controller02_resize.png
  5. Click on one of the below options to expand:  
     
    + If "Reset WiFi Credentials" is displaying at the top-right corner: 

    Press the top outlet button next to "Reset WiFi Credentials".
    RESET WIFI CREDENTIALS 02_resize.png

    + If "Reset" is displaying at the bottom-right corner: 

    Press the bottom outlet button next to "Reset", press the temperature down button to select "WiFi Reset", and then press the bottom outlet button next to "Next".
    RESET_resize.png
    WIFI RESET 02_resize.png
    WIFI RESET 03_resize.png

  6. On the U by Moen Smart Shower controller, press the temperature up button for 5 seconds until you receive a pin number.
    TEMP UP_resize.png
  7. Return to the U by Moen Smart Shower app, scroll down, and tap Next.
    NEXT 01_resize.jpg
  8. On your Android phone, connect to the Smart Shower wireless network.  Look for the "Moen" network in Settings > WiFi.  
    TEMP WIFI_resize.png
     
  9. Go back to the U by Moen Smart Shower app, scroll down, and tap Next.
    NEXT 02_resize.PNG
  10. Fill out the requested information on the next page and then tap Start. 
    START_resize.png
     
  11. If you have more than one shower, complete steps 1-10 for each shower. 
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