Roman Tub Faucet: Leaking from the Spout

Deck Mounted Tub Fillers Symptom-The Deck Mounted Tub Fillers will not shut off. When the handles are turned off the water continues to drip or stream out of the spout.

Recommended Solution-Moen Deck Mounted Tub Fillers are designed with an interior component called a cartridge. This part is responsible for controlling the water flow. If a Deck Mounted Tub Filler is not shutting off properly the reason is usually the cartridge(s).  

Frequently Asked Questions-

"How do I determine which cartridge I need?"

• "I have my model number"- If you have your model number you can access replacement parts on Moen.com
• "I have removed the handle"- If you have already removed your handle you can visually identify your cartridge by reviewing the information in article Roman Tub Deck Mount: Lever or Roman Tub Deck Mount: Knob
• "I have no information"- You can identify your full faucet and replacement parts by visiting the Identify my Product page on Moen.com, or you can contact us at 1-800-BUY-MOEN.

"Is my cartridge under warranty" - Moen has a faucet warranty and a parts warranty. To view the full warranty, see Moen.com.

"Can I purchase a cartridge at my local home center?"  - Most Moen cartridges are available at your local home center. They are also available to purchase directly through Moen.com or by calling 1-800-BUY-MOEN.

"How do I repair a cartridge?" -The handle and handle mechanism will need to be removed in order to access the cartridge for replacement. For additional information on Moen products visit solutions.moen.com and select the type of product you are repairing. The guide will contain repair details, troubleshooting and specific information on assembling handles associated with that style of product.

For a comprehensive guide, visit solutions.moen.com and select the type of product you are repairing. The  guide will contain specific information associated with that style of product.

Still Not Finding What You're Looking For?

Contact Us or Call 1-800-BUY-MOEN           

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