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Moen Solutions

Two Handle Bathroom Faucet 4" Spread

This guide provides an overview of product features and related technologies.  In addition, it contains recommendations on best practices, tutorials for getting started, and troubleshooting information for common situations.

My handle has broken off my faucet

Identifying And Operating

The following instructions will explain how to operate your faucet without a handle being attached. If the faucet has been disassembled or in the process of being serviced, follow the guidelines below to see what is required in order to safely operate the faucet. If the faucet is leaking with the cartridge in the off position, you will need to turn the main water off to the faucet and discontinue use until the faucet can be serviced. Use the pictures below to identify your faucets cartridge type.

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Centerset and Mini-Widespread

(faucets measure 4" from the center of the hot handle to the center of the cold handle)

2h lav faucet- operate without handle centerset line art.png 2h lav faucet- operate without handle miniwide line art.png

Make sure the cartridge nut is threaded onto the valve body. Click here for image.

To turn the water on and off (using pliers).


  • Rotate the white plastic stem clockwise for off. 
  • Rotate the white plastic stem counterclockwise for on.


  • Rotate the white plastic stem counterclockwise for off
  • Rotate the white plastic stem clockwise for on.

Click here for image of white plastic stem.


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