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Moen Solutions

What is an Alert?

This article includes detailed information on the Moen Smart Water app, also known as the Flo by Moen app.


An alert is a notification from Flo sent to a User. The alerts can be critical in nature, warnings, or simply system notifications. Alerts can be sent via push notification, text, email, or via phone calls from Flo Support. You can access your alerts via your Moen Smart Water app or User Portal. To access Alerts from your Moen Smart Water app, go to the Alert Notifications menu, or click on a pending alert from your Dashboard.

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