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Needs Install Message

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This article includes detailed information on the: 

  • Flo by Moen app, also known as the Smart Water Network app or the Moen Smart Water app 
  • Flo Smart Water Monitor and Shutoff, also known as the Flo by Moen Water Shutoff 

 

Looks like you got your Flo Smart Water Monitor and Shutoff added to your location and paired to your home Wi-Fi. Nice!

Before you can start protecting your home and saving water, the next step is to get your Flo Smart Water Monitor and Shutoff installed on your main water supply line. If you have your own plumber or installer that you would like to work with, the next step is to contact them to schedule an appointment.

 ** If you purchased your Flo Smart Water Monitor and Shutoff through American Water Resources (AWR), you will be contacted within 2-3 days of pairing your device in order to schedule your installation. If you do not hear from AWR, please call 1-866-641-2177 or visit AWRUSA.com/flo.

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