My Disposal Has No Power

New Installation

Most Moen disposals are continuous feed.  A continuous feed disposal will require an activation switch to begin the flow of electricity to the motor.  It will continue to grind as long as power is supplied to the disposer.

Unit Does Not Start

• Check that the electrical switch is working properly. To do this, unplug the disposal and plug something else (cell phone charger, hair dryer, light)  into the outlet for a test. 
• Check the fuse box or circuit breaker.
• Check the reset button to see if it has been tripped.  The reset button is red and located opposite the discharge elbow, near the bottom. Push the button in until it clicks and remains depressed.
• If the reset button has not been tripped, check for shorted or broken wires connecting to the disposal.
• If wiring and electrical components are intact, the unit may have an internal problem that requires service or replacement.
• Is the disposal a Moen batch feed model GXB75C (requires the stopper to activate an internal cherry switch, which is built into the side wall of the motor housing)?  Are you using the stopper to try and turn the disposal on?  Click here for image

Existing Installation

Moen disposals are continuous feed. A continuous feed disposal will require an activation switch to begin the flow of electricity to the motor.  It will continue to grind as long as power is supplied to the disposer.

Unit Does Not Start

• Check the electrical power switch, fuse box or circuit breaker.
• Unplug the power cord or turn either the wall switch or breaker box switch to the “OFF” position, depending on your model and wiring configuration.
• Remove the stopper.
• Check to see if the turntable will rotate freely (make sure the unit is unplugged), in either direction, using a wooden spoon.
• If the turntable rotates freely, check the re-set button to see if it has been tripped.
• The reset button is red and located opposite the discharge elbow, near the bottom. Push the button in until it clicks and remains depressed.
• If the reset button has not been tripped, check for shorted or broken wires connecting to the disposal.
• If wiring and electrical components are intact, the unit may have an internal problem that requires service or replacement.

Warranty Information