This article includes detailed information on the Flo Smart Water Monitor and Shutoff, also known as the Flo by Moen Water Shutoff.
What does Fast Water Flow mean?
Fast Water Flow is a critical alert related to a high rate of water flow. This means that Flo has detected that one or more of your home plumbing fixtures have collectively exceeded the normal rate of water flow that is typically seen in your home or considered normal at that certain point in time.
This could mean that multiple water fixtures are simultaneously using more water than normal, or one or more water fixtures are using water at a higher rate of flow than normal. In a worse case scenario, it could also mean that a pipe in your home water supply may have burst.
If you do not promptly reply to this critical alert, Flo may shut off your water as a precautionary measure.
What do I do about Fast Water Flow?
Fast Water Flow is a critical alert related to a high rate of water flow.
If you received this alert and were simultaneously using more water fixtures than normal, or one or more water fixtures were using water at a higher rate of flow than normal, you may consider clearing the alert and taking no further action.
If you’re not sure why you received this alert, this may mean that part of your home water supply is leaking. Flo recommends immediately shutting off your water as a precautionary measure and inspecting your home and all water fixtures for any signs of water.
If you notice a leak, immediately take steps to limit the resulting damage and contact your local plumber or Flo Support for assistance.