This article includes detailed information on the:
- Flo by Moen app, also known as the Smart Water Network app or the Moen Smart Water app
- Flo Smart Water Monitor and Shutoff, also known as the Flo by Moen Water Shutoff
The Dashboard is the home screen in your Flo by Moen app . You can always access it from the home icon in the bottom left hand corner of the Flo by Moen app. From your Dashboard, you can access any pending alerts, see the status of your device(s), change your System Mode, and more.
Water Consumption & Sensor Trends
See an overview of your water usage trends, monitor how much water you're consuming, and see your home's flow rate. Set conservation goals to encourage saving water and money, and see how your usage is tracking against your goal.
Adjust the system mode of your location on the Dashboard to Home, Away, or Sleep so the Smart Water Security Products can better protect you. Device mode can be adjusted by clicking the mode selector in the upper right hand corner of your Flo by Moen app.
Through the Device Details for any selected device, you can view your device's water pressure, flow rate, temperature, and turn your main water supply ON or OFF. You can also run a Health Test and turn your home's water supply ON or OFF by pressing this switch on the bottom of the Device Details screen.
You can choose to run a Health Check at any time by selecting the 'Run Health Test' button on the Device Details for a selected device. Flo Smart Water Monitor and Shutoff also performs an automatic Health Test once a day in addition to constantly monitoring your daily water usage. In order to run the Health Test, Flo Smart Water Monitor and Shutoff shuts off your homes water and records any loss in your home's water pressure. The water will automatically be turned back on if you attempt to use it during the Health Test. You are also able to run your own manual Health Test through the Flo by Moen app any time you wish from a Device Details view.
This screen allows you to view a time-stamped history of alerts recorded by your Flo Smart Water Monitor and Shutoff. An alert is a notification from Flo sent to a User. To access Alerts from your Flo by Moen app, tap on the alerts icon in the bottom navigation menu, or click on a pending alert from your Dashboard view.
The alerts can be critical in nature, warnings, or simply system notifications. Alerts can be sent via push notification, text, email, or via phone calls from Flo Support. You can access your alerts via your Flo by Moen app or User Portal.
Alerts where water could be automatically shut off. Water System Shutoff is a critical alert related to Flo Smart Water Monitor and Shutoff automatically shutting off of your water as a precautionary measure because Flo detected an underlying critical alert, and you may not have responded to the underlying critical alert.
Water Warning Alerts
Alerts that detect water system vulnerabilities.
System Warning Alerts
Alerts about Flo Smart Water Monitor and Shutoff system, WLAN or power issues.
FloProtect is an additional layer of protection to your home. In addition to the standard protection offered by the Flo Smart Water Monitor and Shutoff device, you will also receive:
With fixture detection, you are able to understand what fixtures impact usage the most on the Fixtures screen in the app. How do I categorize my fixtures for Fixture Detection?